The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

Rate My Rep is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Rate My Rep takes the following measures to ensure accessibility:

• • Include accessibility as part of our mission statement
• • Include accessibility throughout our internal policies
• • Integrate accessibility into our procurement practices
• • Provide continual accessibility training for our staff
• • Assign clear accessibility goals and responsibilities
• • Employ formal accessibility quality assurance methods

Rate My Rep is designed to be compatible with the following assistive technologies:

• • Screen readers (NVDA, JAWS, VoiceOver)
• • Voice recognition software
• • Keyboard-only navigation
• • Screen magnification software

Rate My Rep is not compatible with browsers older than 3 major versions or mobile operating systems older than 5 years.

Accessibility of Rate My Rep relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• • HTML
• • WAI-ARIA
• • CSS
• • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Despite our best efforts to ensure accessibility of Rate My Rep, there may be some limitations. Below is a description of known limitations, and potential solutions:

• • User-generated content: Reviews and comments may not always follow accessibility best practices because they are contributed by users. We provide guidelines to users and moderate content when possible.
• • Third-party content: Some linked content may not be fully accessible. We work to ensure third-party providers meet accessibility standards.
• • Complex data visualizations: Some charts may have limited screen reader support. Alternative text descriptions are provided where possible.

Rate My Rep assessed the accessibility of this website by the following approaches:

• • Self-evaluation
• • External evaluation by accessibility experts
• • User testing with people with disabilities
• • Automated testing tools

We welcome your feedback on the accessibility of Rate My Rep. Please let us know if you encounter accessibility barriers:

• • Email: accessibility@rateyourrep.com
• • Postal Address: Rate My Rep Accessibility Team, [Address to be added]
• • Phone: [Phone number to be added]

We try to respond to feedback within 2 business days. When we can't resolve your concern immediately, we'll tell you what we're doing to investigate or address the matter.

In accordance with New York State accessibility requirements, if you are not satisfied with our response to your accessibility concern, you may file a formal complaint with:

You may also file a complaint with the U.S. Department of Justice if you believe you have been discriminated against on the basis of disability.